We went to store, met with designer. We knew what type of material and pattern we wanted before going to the store. They helped us pick out sinks and made great recommendations for edging to meet our needs. We were told it would be approx 6 weeks until the counters were ready. The company has two date ranges; a shorter time frame for homeowners who do not have a working kitchen (new construction) and a longer range for those who have a working kitchen (remodel). We were in the longer range. Mike, the owner came to the house as scheduled to measure the counters. The contract included sinks, removal of old countertops. We elected to install the faucets, disconnect and reconnect the plumbing.
We had to call two times as it took longer than the six weeks before the installation took place. The company is very busy and our Silestone took longer to come into the shop than planned. When the installation date was set, the installers arrived on time, placed pads on the hardwood floors. The men were very professional, courteous, and cleaned up when finished. We were given instructions for care of the counters and how long to wait before installing the faucets.
We were told the job would take a full day but they completed the job in much less time.
The kitchen and bathroom look great! We are very happy with the work and would use them again.Susan W. – Clifton Park, NY