GRANITE & MARBLE WORKS is committed to producing the finest product for our customers, while making the process fun and easy…

Before You Order

Drawing/Layout: Come with a layout or simple drawing with measurements so we can price out your project on the spot.

Download: "How to Measure Your Countertops for an Estimate" Guide

    NOTE: All stones have fissures, pitting, and other natural attributes. It's part of the natural beauty of the stone, not a "problem" or "imperfection." Some stones have visible fissures and natural veining that may open up during fabrication. These are taken care of in our shop OR at the job site and will not affect the strength, beauty, or durability of your countertop. If you have any questions or concerns, please ask your salesperson prior to ordering.

Pick an Edge: From simple to ornate, we're happy to help you find an edge treatment that is perfect for you.

Select a Sink: Selecting a high-quality sink is easy with GRANITE & MARBLE WORKS. We take the stress out of the process by offering a line of USA made, 18-guage stainless steel kitchen sinks and china bowl vanity sinks. We can cut for any sink model you desire. Make sure to tell us about any sink accessories that you would like to include in your customized design.

Choose a Faucet: For your convenience, we also offer options for kitchen and bathroom faucets. Choose one of ours or purchase a faucet on your own. We don’t charge to drill faucet holes.

Backsplash: We can fabricate a backsplash to match your countertops. Of course, tile backsplash is also a very popular choice. Our knowledgeable staff will be happy to help you with design ideas.

Pricing: We charge by the square foot. Unlike other fabricators, we do not make you buy whole slabs. In most cases, you only pay for the part of the stone that is used for your project.

Price Quote: After we have your dimensions and design details, we’ll be able to provide you with an itemized estimate for your project. We can also offer suggestions to help you stick to your budget.

Samples: If available, we will provide you with samples to take home to make your selection easier. Keep in mind that each slab of natural stone has a unique “personality” with color variations and movement, including veining, patterns, markings, and darker or lighter areas. Small samples may not necessarily reflect these natural variations, but they will give you a good idea of how the stone will look in your home.

Ordering & Templating

Firm Order: Once all decisions have been finalized, we will reserve sufficient stone for your job with a firm order. An order is firm when we have received a (1) signed price quote/order form, (2) capital improvement form, and (3) 50% deposit.

Field Measure: We’ll come to you to measure and template your job, which includes confirming all the personal touches you may prefer. We do not disturb your existing countertops to template. At the appointment, all your project details will be finalized, including seam locations, corners, overhangs, radii, and support requirements.

Download: “READY FOR TEMPLATE” Checklist

Layout: We layout your design and plan the cuts to protect the stone’s natural beauty and its structural integrity, and to take best advantage of natural patterns. We always minimize seams after considering slab size, veining, color variation, movement, site conditions, etc. After template creation, if you would like to have input on the areas of the stone to include or avoid, we invite you to schedule an appointment to view your template on the stone.

Fabrication: Our experienced artisans then handcraft your project to our own exacting standards using cutting-edge tools and methods.

Installation

Preparation: Please remove any items from your sink base cabinet and provide a clear and safe access area from the driveway to the work area. During installation, work zone traffic must be kept to a minimum. Children and pets cannot be allowed in this area.

Installation: This is the most exciting part of the process! We have an installation team of in-house professionals that are seasoned craftsmen. They will protect your property as they complete their work and will leave the area clean of debris. Once the job is complete, you will be given the opportunity to ask questions and review the work prior to their departure.

Final Payment: We ask that you have the remaining payment of 50% available for the installers to pick-up.

After Installation

Follow-Up: You will receive a follow-up call from our office to ask how you like the finished product and to see if you have any questions. Your happiness is important to us and we sincerely appreciate your business!

Warranty: We warranty our work for one year from the installation date. Asking us to return for repair or maintenance is no problem – just give us a call, even after your first year.

  • The technician that was sent out, Brian C., was outstanding. He was precise and did an excellent job. I was very concerned about the quality of the repair I was going to get when I was calling companies, but he was excellent. You would never know where the counter was chipped.
    Patricia W. – Saratoga Springs, NY
  • We had a Tremendous experience here today! Thank you to Mary Lou for your friendly service. We're looking forward to our new kitchen counter tops! Can't wait! If you're in the market, this is the place to go!
    Bob P.
  • From the beginning right through the installation, the sale was handled professionally and creatively. We could not be happier with the service and quality we received from Granite & Marble Works. Thank you Mike and Margaret and all the staff for your friendly, professional service.
    Evie K. – Saratoga Springs, NY
  • All went well..met all time frames for viewing stone, preparing template, all installation. Had all accessories available for purchase..well coordinated very cordial and accommodating staff. Larger inventory than others and vast showroom space. Well-run local business. 
    Virginia H. – Mechanicville, NY
  • Excellent. The sales person was extremely helpful and worked to stay within our budget without any pressure to pick a granite that was able our budget. The installers were timely in their arrival, worked efficiently and cleaned up after themselves.
    Mary M. – Slingerlands, NY
  • The selection of materials was very extensive. We had an accompanied tour of all of the stone in stock. Pieces are hand selected from all over the world. Price for the quality was more than fair. Only shop regionally where we could find an assortment of marble as well as granite. Would highly recommend.
    Joseph G. – Ballston Lake, NY
  • The crew of 3 guys were very good. They were polite, worked hard and cleaned everything up thoroughly. It has really been a pleasure working with all of you during the entire process. Thanks for all of your expertise and good service!
    Kathy G. – Laurens, NY
  • This is the second time we've used them. They've always been very good craftsmen and they are easy to work with.
    Josh N. – Ballston Spa, NY

How Can We Help?

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8 Commerce Park Drive, Wilton, New York 12831
Phone: 518.584.2800, Fax: 518.584.2032

Best of Saratoga Region   Angie's List 2013 Super Service Award

Better Business Bureau   Stone Institute of America  Adirondack Chamber   Saratoga Builders Saratoga Chamber Capital Region Builders & Remodelers Association2017 Showcase of Homes Rockheads Member 


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