We love being part of our customers’ kitchen design projects. From helping them decide on the perfect stone for their countertops to discussing what type of edge they may enjoy most, it’s always an exciting process for us. We know how important these projects are to homeowners, and work to deliver the best product and experience possible. That’s why we enjoy hearing from our customers after they have used their countertops a while, to get a sense of the true impact we are having on their daily lives. Below are just some of the responses we’ve received from out satisfied customers.
We are extremely satisfied with our Beautiful new Granite Countertops!! Everyone we dealt with through the whole process was very professional!! This is our first experience with Granite and Marble Works, inc. and we surely will be recommending them to our family and friends!!!
Heather S. – Latham, NY
It was a very pleasant experience from several trips back to the final selection of the stone, measurement and installation. A very easy process and the staff were extremely professional, kind, patient and courteous. I would trust Granite and Marble Works with future projects. We are extremely pleased with the results.
Did the Electrical Underwriting Inspections there last year on the new facility and showroom, got to see every aspect up close and personal, very impressive. Being an artisan also as my 2nd career this is mother nature and art at its best.
We are SO HAPPY with the work that they did. What a HUGE selection of granite to choose from… their sales staff makes it as easy as possible. The installers were done much sooner than anticipated and they did a fabulous job. We couldn’t be happier with our new countertops. Thank you for making the process as seamless as possible!
We had the best experience! Highly recommend.
They did a fantastic job in our kitchen remodel.
Excellent company to do business with.
It is absolutely beautiful! I am so pleased with my marble top, the customer service and the installation. The installation crew were very neat, polite and had great expertise. It was installed to perfection! I will be back when I am ready to do my kitchen counter top!
-Nancy M. – Johnstown, NY
We absolutely love our kitchen countertops. Everyone was friendly, accommodating, customer service friendly, and efficient. Loving the mix of Antique Brown with Cream Fusion for the island!
Dale P. – Saratoga Springs, NY
When we remodeled our lower level we installed a very large coffee/wine bar area. We used Granite and Marble Works for the countertop. They did a great job and the countertop came out beautiful! Highly recommend them.
Barbara Z. – Edinburg, NY
Love our granite from Granite and Marble Works, Inc. Excellent experience from choosing the granite to the installation.
Kathleen C. – Corinth, NY
Two really great experiences with them back to back. Super friendly staff and very professional. Two thumbs way up from a pretty exacting customer – great experience.
They had a huge selection of stone covering all price points. The customer service at the warehouse was amazing and personable. The process of getting our kitchen measured was quick and painless and installation was the same. My counters could not look better.
The crew of 3 guys were very good. They were polite, worked hard and cleaned everything up thoroughly. It has really been a pleasure working with all of you during the entire process. Thanks for all of your expertise and good service!
We have been enjoying our kitchen and are extremely happy with the ‘Superlative’ marble countertop. Thank you for all your advice and help to make this home sweet home.
What an amazing showroom full of beautiful granites and marbles. The guys who installed the granite were so professional. It was so exciting to watch my kitchen be transformed piece by piece. I absolutely love my granite and my kitchen. Thank you to everyone involved with the process.
Granite and Marble Works Inc did a great job for us. They have a nice collection of stones to choose from. Their installers are well trained and very courteous. We are very happy to have chosen them.
Renovating a kitchen is a difficult and stressful job. Granite & Marble Works is an oasis amongst all the pressure, stress and “must be right” details. They are extremely welcoming, friendly and helpful. Their staff makes the job easy. Our sales rep felt more like a friendly neighbor than a salesperson.
I am absolutely thrilled with Granite & Marble Works! My kitchen has been transformed into a beautiful space, and the whole process was easy and fun! I would recommend them to everyone!!!
My experience with Granite & Marble Works was exceptional. The staff was pleasant, helpful, answered my questions and returned my calls in a timely manner. But what impressed me the most is the honesty of this company! I highly recommend!
Holly B. – Saratoga Springs, NY
I would like to express how grateful I am for the time and effort with everyone at Granite and Marble Works from selection through installation. This is the only place to go for your renovations, to do otherwise is not logical. They are the very very best.
We had a tremendous experience here today! Thank you to Mary Lou for your friendly service. We’re looking forward to our new kitchen countertops! Can’t wait! If you’re in the market, this is the place to go!
I highly recommend Granite and Marble Works. They went above and beyond to accommodate us and they have an amazing warehouse full of granite and marble. Thank you!!
If you really want to “SEE” granite this is the place to visit. It’s none of this… “we’ll bring a slab in for you to see” like many of the other local granite companies. It’s right there in front of you!! I’ve never seen so much granite in one place that you can see and touch.
Thank you so much! We had the best service ever today with Brian. Right on time, took the time to correct plumbing issue and did a fantastic job! Will definitely recommend your business to anyone!
Just had my granite counters installed Tuesday. I love them! The installers did a wonderful job and were a pleasure to work with. The sales team really helped us to find just the right stone. Thank you so much to everyone at Granite & Marble Works.
Thank you for a magnificent job! Our new beautiful kitchen countertops are perfect.
We LOVE our new countertops! The Hawaiian Bordeaux is beautiful and really adds to the room. Thanks again.
When we remodeled our kitchen in NY, we checked all over for just the “right stone”. G&M is the best, most professional and has the largest selection in the area.
Just wanted to pass along our thanks for our beautiful counters that were installed. We could not be happier, they are gorgeous! Your installer, Chris, could not have done a more perfect job. He has a great attention to detail and spent the extra time needed to make it look impeccable. Thank you!
The granite counter top is perfect! This is our second experience with Granite & Marble Works, Inc. Both times have been a pleasurable experience from the knowledgeable staff in the office, the detail to measuring to the final installation. Highly recommend this company.
My husband and I redid our 23 year old kitchen from top to bottom! Mike and Margaret and Granite and Marble Works made the countertop aspect of our selections the easiest part. The service was excellent and expeditious and the finished product is outstanding. We would recommend their services to anyone! We are extremely happy!
These folks were wonderful. Their warehouse is full of natural stone with all sorts of colors and textures. The stone was ready when they told us and BEST of all was keeping their appointment on the day of “Blizzard ’17”. These people do wonderful work and are very dependable. Oh, and the countertop is gorgeous.
Love my new laundry and pantry countertops. Very professional, accommodating and well trained staff! Highly recommend!
Fast, professional, polite, and reasonably priced! Mike and his crew are 5 star from start to finish!
Ric J. – Ballston Lake, NY
Fabulous product selection and staff!!! We had a wonderful experience!!
Great selection of stone, very skilled and professional. Highly recommended!
Carl L. – Glens Falls, NY
Raymond from Granite & Marble Works just left my home after resealing my granite. He was the nicest man and did a superb job!!! My counters look brand new again.
Beautiful Stone, Great Customer Service and Quality Installation
Donna M. – Greenfield, NY
I recently had to replace an older gas cooktop and the new unit’s insert didn’t fit in the cutout on the granite countertop. The technician was excellent, second to none. The price was very reasonable. My new cooktop is now installed and I couldn’t be happier. HIGHLY RECOMMENDED for any homeowner who might have a project – large or small – involving stonework.
The measurements were exact, the countertops fit perfectly and the workers were courteous and cleaned up after themselves. I would definitely use them again as well as recommend them to anyone.
Mary M. – Delmar, NY
Margaret did an outstanding job helping us to select an ideal slab for our (smaller) project from their very large selection, including giving excellent advice on the design. We have used this company for a large project plus a couple of smaller projects in the past and the results have always been excellent. Highly recommend.
They were a pleasure to work with. Their facility is very large and they have a large inventory of stone of all kinds. They use computerized measuring equipment to provide exact specifications for the stone cutting. Installation was timely. Everyone there was polite, helpful, patient, and professional. The outcome is beautiful.
The kitchen and bathroom look great! We are very happy with the work and would use them again.
All went well..met all time frames for viewing stone, preparing template, all installation. Had all accessories available for purchase..well coordinated very cordial and accommodating staff. Larger inventory than others and vast showroom space. Well-run local business.
Margaret and her team were friendly and professional in the shop. The granite price included the sink which was a rare find. What was even more rare was that they did not require us to remove the counters for measuring. Only on the day of installation were the old ones taken off. That was awesome.
Laurie L. – Clifton Park, NY
The entire process was smooth and easy for us. The installers were very professional and did an excellent job removing the old counters, installing the new ones (which are beautiful), and finishing the plumbing and related work. If and when we need countertops again, we will return to them.
Everyone who is associated with Granite and Marble Works of Wilton is wonderful to work with. I can say I was extremely pleased with the whole experience, from selecting my countertop to installation. Customer service is their #1 priority, and now I feel like part of the family.
Perfectly professional, willing to work with the customer, courteous. This is an A+ provider!
I liked that this is a family owned business and the owners are involved in the day to day operations. They have a fantastic selection of granite and the prices are clearly marked making staying within your budget simple. The installers are very personable and prompt.
Quick and Easy. We toured the facility, chose our granite. Couldn’t believe how reasonable and easy the process was. The result was quality.
Perfect. Completed in less than a workday. George and his crew cleaned up after themselves and were very professional. My wife and I are extremely happy. Happy wife = happy life.
They did Everything!! They removed existing countertops, removed my cooktop and sink, installed new sink (with all plumbing), installed countertops, installed new faucet, reinstalled cooktop (with all electrical), sealed the new surface, and removed all the old stuff. It was an excellent experience. Excellent!
It was a great experience from the second I walked in the door! Greeted immediately, discussed what the project was, reviewed my kitchen design plans- then shown through their huge selection of granite slabs. I felt I got personal attention and a great price!! My wall is not straight, but the fit was perfect. I am very happy.
Everybody I worked with at this company was professional, skilled, experienced, and remarkably helpful. They provided everything I needed, and went well beyond what other suppliers were willing to do for my project. Everything came out great. I would definitely use them again and have already recommended them to several friends.
The people/service were very helpful and professional from beginning to end. All the services were performed within the time frame promised. The installers were very professional including clean up as well as protecting the floors during installation. We are very happy with the results and recommend the company to all.
The selection of materials was very extensive. We had an accompanied tour of all of the stone in stock. Pieces are hand selected from all over the world. Price for the quality was more than fair. Only shop regionally where we could find an assortment of marble as well as granite. Would highly recommend.
Began the process of selecting our countertops at the showroom with a tour of the warehouse with a huge selection of granite slabs. The kitchen looks fantastic! Neighbors have stopped over to see the finished project and were very impressed. We would definitely recommend Granite & Marble Works, Inc.
The owner, Mike, and his team were a pleasure to work with. They had beautiful granite at a reasonable price. They did a great job delivering and installing within the promised delivery timeframe.
After visiting some other places, we learned about GMW from Angie’s list. The service and selection there is second to none. Our contractor was very impressed with the quality of the measure, cut and install and told us he would recommend GMW in the future. We are delighted with the way we were treated and we love the look of the kitchen.
We had a very positive experience with Granite and Marble works. The salesman who took care of us was very knowledgeable and patient and spent all the time we needed. The work was performed in a timely and competent fashion. Overall we are very pleased.
The technician that was sent out, Brian C., was outstanding. He was precise and did an excellent job. I was very concerned about the quality of the repair I was going to get when I was calling companies, but he was excellent. You would never know where the counter was chipped.
The whole experience from picking out the granite to installation was pleasurable. The sales rep and installers were topnotch and very professional. The job they did was excellent. The granite countertop fit perfectly onto our existing cabinets. Their work was neat and precise. I would highly recommend Granite and Marble Works.
This is the second time we’ve used them. They’ve always been very good craftsmen and they are easy to work with.
My husband and I couldn’t be more pleased! We recently had beautiful quartz counters installed in both our kitchen and our master bath and everything went perfectly. Our entire process from choosing our stone to installation, AND getting us through a trying time with some cabinet ordering issues went so smoothly. We couldn’t be happier!!
Quality experience, very pleased with product and installation. Angela’s expertise and patience was appreciated. The installation crew was on top of their game and personable. We would recommend Granite and Marble Works to everyone.
Great professional service for new kitchen countertops. Margaret made the entire process from selecting the granite to installation extremely easy. Would definitely recommend Granite & Marble Works!
From the beginning right through the installation, the sale was handled professionally and creatively. We could not be happier with the service and quality we received from Granite & Marble Works. Thank you Mike and Margaret and all the staff for your friendly, professional service.
We had Granite & Marble Works design and install the granite for our kitchen. At first it was overwhelming with all the choices but Jeff helped us whittle the choices down to one that met all our needs. Thank you Margaret for a wonderful experience with your company and please feel free to use us as a reference as a fully satisfied customer.
The knowledge and craftsmanship of the sales, fabrication and installation teams was nothing short of amazing. This job was small by any standard, except my own. They acted like it was their own bathroom, in their own house. Thank you Margaret, Mike, Jeff, George and everyone else who worked to make my bathroom renovation perfect!
To ALL the Gang at Granite & Marble Works, we can’t thank you enough for transforming our kitchen! We just love it & can’t believe it’s the same room we have been using for 16 years! We are so glad we took our time looking & we definitely found the right stone & the best people to get the job done! Thank you!
Thank you Mike, Margaret and staff of Granite and Marble Works! Matt and I value customer service and product knowledge. We looked at 5 different stone companies before deciding on yours; we are so glad we did! We will surely recommend you to everyone we know and we’d happily show off our countertops to anyone that wants an example of your work.
Everything went great and everyone we dealt with from Granite & Marble Works were amazing too! So happy that we chose you guys for our granite! Everyone and everything was wonderful! Thank you! Could not be any happier!